How we evaluate a new SaaS vendor before signing — our internal checklist

Cloud Computing & SaaSSaaSVendor ManagementProcurement

After getting burned twice by tools that looked great in the demo but failed on data export and support SLAs, we built a 12-point vendor checklist covering security certifications, data portability, uptime history, and exit clauses. Sharing it here in case it helps others avoid the same mistakes.